Well FAQ's

Got a well system?

You Need our Service

We are available for any emergency call you may have and we offer service plans that fit your monthly budget.

(Q): Why does my water smell like rotten eggs?

(A):  What you are smelling is hydrogen sulfide gas, or what we call “sulfur”.  Sulfur is not harmful, and is in large a naturally occurring part of well water here in SWFL.  It does not relate to how clean the water is, nor does it mean that your water is contaminated with a harmful bacterium.  There are many ways to treat and remove sulfur in your well water, most of them relatively inexpensive and simple.

(Q): How do I measure the quality of water from my well?

(A):  We test for many contaminates in wells, but our most general test is by TDS, or Total Dissolved Solids.  This gives us an overall number in ppm (parts per million) of what minerals are dissolved in your water.  The most common of these include salt (sodium), calcium, magnesium, nickel, iron, chlorides and sulfates.

(Q): How do I make my water taste, smell, and feel better?

(A):  There are many ways to treat what is in your water.  Each catered to your specific well water test results.   Certain areas in SWFL are known for having certain things in their well water.  We specialize in treating all of these, and can not only build you a water system catered to your well water, we can repair just about anything out there as well.  Every well is different, even if it’s your neighbor’s house, the results could very from slightly, to a large difference.

(Q): Is it safe to drink my well water?

(A):  That answer is a little more complicated.  You may want to consult with your county’s department of health environmental services on what the specific qualifications are to deem your water to be “potable”.  By our rule of thumb, with small exclusions, most well water is not drinkable without proper treatment, with reverse osmosis being the best way to get reliably clean drinking water.

(Q): What is Reverse Osmosis?

(A):  Reverse Osmosis is the industry standard technology for water purification that uses a semipermeable membrane to remove ions, molecules, and larger particles from drinking water.  Simply put, it is the best, most cost-effective way to purify your water.  This process removes TDS, rather than just treating the individual well contaminants/minerals and their effects.  We specialize in Reverse Osmosis on a whole house, and under the sink platform, as well as small business/industrial systems, to provide bottled water quality water and beyond to where you want and need it.

(Q): Do the City of Cape Coral's Water Treatment Plants use Reverse Osmosis?

(A):  Yes, they do, and they have some of the latest and greatest technology for treating a large municipality for potable water.  You may notice a difference though between the water quality that comes out of your tap from the city, vs. the quality you will get on a privately owned reverse osmosis system, such as an under the sink unit.  This is because we can enforce a higher standard of water quality, on a more direct to consumer system.  We have lots of customers on city water with reverse osmosis systems for their drinking water.  They save money, AND waste by not having to buy bottled water.

(Q):  Does Water Medic provide water testing?

(A):  We do provide excellent water testing for most of your water treatment needs.  Most of our testing is free as well.  Although anything that requires a lab test, such as bacteriological, should be arranged with or through the Lee County Department of Health.  We can collect these samples and deliver them to the Department of Health for a fee.



If you have any other questions that you don’t see answers to here, please give us a call.  We have experts in the office, and out in the field that have seen and worked on just about everything.  We would be honored to help provide you the best quality of water possible.

About Us

We provide excellent water services that covers an entire spectrum to cover your home and keep your home or business with safe, clean water.

Contact Us

Water Medic of Cape Coral
1513 SE 16th Place
Cape Coral FL 33990